Please rate the service you have received from Creative Launchpad on the following topics by dragging the slider with your mouse.

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First Impressions:
Visibility of marketing material: *

	Very Poor Very Good

Knowledge of what service we provide before coming into contact with the service: *

	Very Poor Very Good

Initial contact with Creative Launchpad staff: *

	Very Poor Very Good

Look and feel of the Creative Launchpad shop: *

	Very Poor Very Good

Any more comments about your first impressions?

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Contact with Service:
Explanation given of Creative Launchpad service and how you might benefit from it: *

	Very Poor Very Good

The understanding of Creative Launchpad staff on your sector of the Creative Industries: *

	Very Poor Very Good

The usefulness of the Needs Analysis: *

	Very Poor Very Good

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Any more comments about your contact with the service?

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Information:
The ability of Creative Launchpad staff to answer my questions: *

	Very Poor Very Good

The ability of Creative Launchpad staff to signpost me to other partner organisations that were applicable to my needs: *

	Very Poor Very Good

The amount of communication that you receive from Creative Launchpad on an on-going basis: *

	Very Poor Very Good

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Any more comments about the service?

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Service:
Nature of the service that I received from Creative Launchpad staff was:

				I agree		I disagree		No comment
	Approachable: *
	Friendly: *
	Available when required: *
	Knowledgeable: *
	Flexible: *
	Problem Solving: *
	Trustworthy: *

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Any other comments about these questions?

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Did your experience with Creative Launchpad meet your expectations?

Yes    No

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Do you have any questions left un-identified by the needs analysis?:

Yes    No

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Do you have any suggestions on how we might improve the Creative Launchpad service?

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Do you wish to receive further support from Creative Launchpad?

Yes    No

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This survey is 100% confidential, but if you'd like to leave your details please fill them in below:

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Your name:

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Your email address:

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Your company:

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Do you have any other comments?:

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By submitting this form you are confirming that the data is accurate and that you are happy with it being sent to Creative Launchpad to be stored in line with the privacy policy.

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